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  • Why Netskope chevron

    Changing the way networking and security work together.

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    Netskope serves more than 3,400 customers worldwide including more than 30 of the Fortune 100

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    We partner with security leaders to help you secure your journey to the cloud.

A Leader in SSE. Now a Leader in Single-Vendor SASE.

Learn why Netskope debuted as a leader in the 2024 Gartner® Magic Quadrant™️ for Single-Vendor Secure Access Service Edge

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Customer Visionary Spotlights

Read how innovative customers are successfully navigating today’s changing networking & security landscape through the Netskope One platform.

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Netskope’s partner-centric go-to-market strategy enables our partners to maximize their growth and profitability while transforming enterprise security.

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Your Network of Tomorrow

Plan your path toward a faster, more secure, and more resilient network designed for the applications and users that you support.

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Netskope Cloud Exchange

The Netskope Cloud Exchange (CE) provides customers with powerful integration tools to leverage investments across their security posture.

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    Protect against advanced and cloud-enabled threats and safeguard data across all vectors.

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    Confidently provide secure, high-performance access to every remote user, device, site, and cloud.

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    Netskope One SASE provides a cloud-native, fully-converged and single-vendor SASE solution.

The platform of the future is Netskope

Security Service Edge (SSE), Cloud Access Security Broker (CASB), Cloud Firewall, Next Generation Secure Web Gateway (SWG), and Private Access for ZTNA built natively into a single solution to help every business on its journey to Secure Access Service Edge (SASE) architecture.

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Next Gen SASE Branch is hybrid — connected, secured, and automated

Netskope Next Gen SASE Branch converges Context-Aware SASE Fabric, Zero-Trust Hybrid Security, and SkopeAI-powered Cloud Orchestrator into a unified cloud offering, ushering in a fully modernized branch experience for the borderless enterprise.

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Make the move to market-leading cloud security services with minimal latency and high reliability.

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Safely enable the use of generative AI applications with application access control, real-time user coaching, and best-in-class data protection.

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Zero trust solutions for SSE and SASE deployments

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    Learn more about how Netskope can help you secure your journey to the cloud.

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Security Visionaries Podcast

2025 Predictions
In this episode of Security Visionaries, we're joined by Kiersten Todt, President at Wondros and former Chief of Staff for the Cybersecurity and Infrastructure Security Agency (CISA) to discuss predictions for 2025 and beyond.

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Read how Netskope can enable the Zero Trust and SASE journey through secure access service edge (SASE) capabilities.

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SASE Week 2024 On-Demand

Learn how to navigate the latest advancements in SASE and zero trust and explore how these frameworks are adapting to address cybersecurity and infrastructure challenges

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What is SASE?

Learn about the future convergence of networking and security tools in today’s cloud dominant business model.

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    We help you stay ahead of cloud, data, and network security challenges.

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    Join Netskope's 3,000+ amazing team members building the industry’s leading cloud-native security platform.

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    Netskope training will help you become a cloud security expert.

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Supporting sustainability through data security

Netskope is proud to participate in Vision 2045: an initiative aimed to raise awareness on private industry’s role in sustainability.

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Help shape the future of cloud security

At Netskope, founders and leaders work shoulder-to-shoulder with their colleagues, even the most renowned experts check their egos at the door, and the best ideas win.

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Netskope dedicated service and support professionals will ensure you successful deploy and experience the full value of our platform.

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Secure your digital transformation journey and make the most of your cloud, web, and private applications with Netskope training.

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Netskope One

Digital Experience Management

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Netskope One Digital Experience Management (DEM) provides complete visibility within and beyond SASE for rapid troubleshooting, automated remediation and proactive performance optimization.

Elevate your network’s performance and user experience with Netskope One DEM Enterprise —where visibility meets power! Read the blog.

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About Netskope One DEM
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Flexible monitoring with true real user experience monitoring

Netskope One DEM provides comprehensive monitoring by offering both site-specific and user-specific network performance monitoring, alongside continuous SaaS and web app experience tracking to align with business goals.

 

Site-specific monitoring, using “enterprise stations” (monitoring stations) allows for the assessment of onramp, application performance, and user experience from locations connected to Netskope via SD-WAN, SASE gateways, or private connections.

Netskope One DEM Enterprise demo
Flexible monitoring with true real user experience monitoring
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360° visibility, from device to app

Netskope One DEM uniquely combines synthetic monitoring and real traffic analysis (SMART) to accurately measure the real user experience (RUM) and the performance of every step from device to app, including the SASE platform itself.

 

Zero-touch SaaS monitoring provides contextual insights on endpoints, location, connectivity, and security, ensuring top performance for critical apps. With multi-layer visibility across SD-WAN, tunnels, and internet paths, Netskope One DEM is seamlessly integrated into Netskope clients, SASE gateways, and Enterprise Stations, ready wherever your users are.

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Proactive DEM - 360° visibility, from device to app
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Insight for effective action

Netskope One DEM leverages SkopeAI-powered analytics to diagnose, predict, and prioritize events impacting user experience, application performance, and availability. Intelligent ML alerts minimize false positives, revealing the root cause and impact of issues for swift resolution or preemptive mitigation.

 

Insightful Dashboards correlate user experience with device health, risk profiles, network, SSE, and application performance to quickly diagnose issues and uncover opportunities for optimizing business performance.

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Proactive remediation

Enhance user experience and speed up resolution times with proactive remediation powered by Netskope One DEM and Netskope NewEdge. Assisted troubleshooting, guided self-service, and closed-loop control over network, SSE, and device performance boost productivity for users, IT teams, and help desks.

 

NewEdge optimizes onramp steering, connecting users to the fastest regional data center. With dynamic BGP routing, first-mile connections to web, cloud, and SaaS apps are continuously optimized, ensuring the best possible user experience. Proactive, ticket-free coaching helps users resolve common issues within minutes, and open API integration provides limitless possibilities for proactive remediation.

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Netskope Proactive Digital Experience Management diagram 3
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Security & network, aligned

Network and security teams managing SASE infrastructure have different visibility needs: SecOps focuses on SSE performance and user/security risks, while NetOps requires detailed connectivity performance from device to app, spanning Wi-Fi, LAN, internet, SD-WAN, SASE, and cloud onramps.

 

Netskope One DEM streamlines triaging and troubleshooting by providing consolidated visibility that identifies—or rules out—network or security infrastructure as the issue source. Role-specific dashboards offer tailored analytics for NetOps and SecOps, facilitating collaboration and accountability. Open integration with existing management systems ensures consistency across teams and tools.

Netskope Proactive Digital Experience Management diagram 4
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Netskope One DEM Videos
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Master and secure your digital experience with enhanced visibility

Struggling with complex user experience issues due to lack of visibility into SaaS, cloud, hybrid work, and modern connectivity? You’re not alone—but you don’t have to stay stuck. Take just two minutes to watch our video and discover how to proactively manage and secure your digital experience.

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I&O leaders recognize the need for SASE-integrated DEM

90%
By 2027, DEM deployment will rise from 60% to 90% as enterprises will use synthetic and real user monitoring to enhance the user journey and better understand user interactions of SaaS applications and services.
Source: Gartner Market Guide for Digital Experience Monitoring
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I&O leaders recognize the need for SASE-integrated DEM

40%
By 2024, 40% of DEM solutions deployed will be part of a SASE service. Close collaboration between security, IT and network operations teams requires 360° visibility inside and beyond SASE. Netskope One DEM offers this unique vantage point.
Source: Gartner
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Features and
   benefits

Real user experience

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Real user traffic mixed with synthetic monitoring creates SMART end-to-end visibility into the real user experience, and benchmarks application and network performance proactively to identify and isolate problems before your users are affected.

Site-specific monitoring

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Track connectivity performance to applications from any corporate site, including GRE/IPsec tunnels. Evaluate overall site and user performance, swiftly identifying any degradation and its impact across monitored locations and users.

User-specific SaaS and web app monitoring

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Effortlessly monitor any application, from over 80K predefined apps or any custom web-based application. Gain vital insights into SaaS apps availability and performance empowering IT and network operations teams to manage what matters the most.

Insights into SASE platform

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Gain full visibility into your users’ Netskope One SASE experience, speeding up cross-team troubleshooting. Netskope One DEM reports processing times for all security services, factoring in individual activity, risk level, and applied policies.

Hop-by-hop visibility across entire path

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Gain unmatched network diagnostics with granular telemetry and comprehensive analysis across the entire path. Achieve end-to-end visibility from users to apps, including client activity, tunnels, and endpoint data. Pinpoint and optimize bottlenecks from Wi-Fi to ISPs.

Context-driven dashboards and alarms

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High-level dashboards and alerts help IT teams prioritize issues and take effective action. Quickly grasp consumption trends, top regions, and app usage. Empower your team to maintain optimal performance and deliver a consistent user experience.

Simplify SASE adoption in minutes

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Mitigate the risk of impacting user experience by proactively monitoring and managing it before, during, and after SASE migration. Automated deployment and configuration of Proactive DEM in just minutes.

Real user traffic mixed with synthetic monitoring creates SMART end-to-end visibility into the real user experience, and benchmarks application and network performance proactively to identify and isolate problems before your users are affected.
Track connectivity performance to applications from any corporate site, including GRE/IPsec tunnels. Evaluate overall site and user performance, swiftly identifying any degradation and its impact across monitored locations and users.
Effortlessly monitor any application, from over 80K predefined apps or any custom web-based application. Gain vital insights into SaaS apps availability and performance empowering IT and network operations teams to manage what matters the most.

Gain full visibility into your users’ Netskope One SASE experience, speeding up cross-team troubleshooting. Netskope One DEM reports processing times for all security services, factoring in individual activity, risk level, and applied policies.

Gain unmatched network diagnostics with granular telemetry and comprehensive analysis across the entire path. Achieve end-to-end visibility from users to apps, including client activity, tunnels, and endpoint data. Pinpoint and optimize bottlenecks from Wi-Fi to ISPs.
High-level dashboards and alerts help IT teams prioritize issues and take effective action. Quickly grasp consumption trends, top regions, and app usage. Empower your team to maintain optimal performance and deliver a consistent user experience.

Mitigate the risk of impacting user experience by proactively monitoring and managing it before, during, and after SASE migration. Automated deployment and configuration of Proactive DEM in just minutes.

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Use cases
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Top Digital Experience Management
   use cases

Enhance hybrid working productivity

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Deliver consistent workplace performance, onsite and remote. Rapidly identify digital friction impacting business efficiency, preemptively mitigate and resolve user-impacting events, and proactively optimizing all users’ digital experience.

Optimize SaaS application performance

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Deliver peak performance for business-critical applications. Efficiently detect and diagnose bottlenecks, proactively identify and rank optimization opportunities, and collect clear evidence to hold your vendors accountable.

Deliver security and performance

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Deliver performance-optimized SASE across all sites, users and apps. Identify practical actions to streamline SASE adoption, quickly triage issues between security and network teams, and optimize security performance in the context of user experience.

Understand your SASE enabled infrastructure

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Role-centric dashboards for security, infrastructure and operations teams provide transparent visibility into all domains at a glance. See health and performance of devices, client and SD-WAN onramps, SSE services, applications and first mile connectivity.

Automate IT & helpdesk processes

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Relieve the load on your helpdesk and drive IT efficiency with automated, guided and proactive self-serve problem resolution. Leverage actionable insight and prescriptive remediation to quickly resolve or completely avoid performance issues.

Consolidate security & monitoring tools

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Reduce technical debt, streamline IT processes and cut cost, while simplifying deployment and management of critical security and monitoring capabilities: the industry’s first SASE-integrated DEM solution uniquely offers full insight into and beyond SASE from a single platform.

Deliver consistent workplace performance, onsite and remote. Rapidly identify digital friction impacting business efficiency, preemptively mitigate and resolve user-impacting events, and proactively optimizing all users’ digital experience.

Deliver peak performance for business-critical applications. Efficiently detect and diagnose bottlenecks, proactively identify and rank optimization opportunities, and collect clear evidence to hold your vendors accountable.

Deliver performance-optimized SASE across all sites, users and apps. Identify practical actions to streamline SASE adoption, quickly triage issues between security and network teams, and optimize security performance in the context of user experience.

Role-centric dashboards for security, infrastructure and operations teams provide transparent visibility into all domains at a glance. See health and performance of devices, client and SD-WAN onramps, SSE services, applications and first mile connectivity.

Relieve the load on your helpdesk and drive IT efficiency with automated, guided and proactive self-serve problem resolution. Leverage actionable insight and prescriptive remediation to quickly resolve or completely avoid performance issues.

Reduce technical debt, streamline IT processes and cut cost, while simplifying deployment and management of critical security and monitoring capabilities: the industry’s first SASE-integrated DEM solution uniquely offers full insight into and beyond SASE from a single platform.

The Netskope One Platform

Unrivaled visibility. Real-time data and threat protection.

Netskope One SSE is built on the Netskope One Platform, a platform that provides unrivaled visibility and real-time data and threat protection when accessing cloud services, websites, and private apps from anywhere, on any device.

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Netskope One Platform marketecture
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Trusted by
   leading companies

Netskope One Digital Experience Management provides proactive, end-to-end visibility into your network and applications based on monitoring real user activity to ensure cloud security delivers without performance trade-offs.
Go to customers
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Visibility is critical to making SASE successful and as an early adopter of DEM we found it immediately provided valuable insights into our users, network traffic and application performance while using Netskope.”
Matt Bruce
Director of Information Security
Fox Rothschild LLP
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Trusted by
   leading companies

Netskope One Digital Experience Management provides proactive, end-to-end visibility into your network and applications based on monitoring real user activity to ensure cloud security delivers without performance trade-offs.
Go to customers
02 — 02
quote
Netskope gives security and networking teams the ability to monitor how networks and applications are performing in real time to manage and optimize the users’ experience."
Frank Dickson
Group Vice President, Security and Trust
IDC
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Resources
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Netskope One DEM

Netskope One Digital Experience Management provides value to network, infrastructure, help desk, and application administrators by providing critical monitoring of all user traffic with actionable insights into network and application performance. Netskope One DEM gives you powerful control and visibility into the Netskope Security Cloud, and the apps and data users access.

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Netskope Proactive Digital Experience Management

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