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This Privacy Policy covers Netskope, Inc. and its affiliated companies (collectively “Netskope”, “we”, “us”, or “our”). This Privacy Policy applies when we collect information about you when you interact with us, whether through our web sites and systems, events, office visits, or accessing content or services that link to or reference this Privacy Policy (collectively, the “Services”), and also when other sources provide it to us (i.e, business contact information from your employer), as further described below. By proceeding to access or use Services, you consent that we may process the personal information that we collect from you in accordance with this Privacy Policy.
When we use the term “personal information” in this Privacy Policy, we mean information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, to an individual. The precise definition of “personal information” also varies depending on the specific privacy law(s) applicable to you. For example, if you are located in the European Economic Area (“EEA”), our use of “personal information” includes all “personal data”, as “personal data” is defined under the European Union’s (“EU”) General Data Protection Regulation 2016/679 (“GDPR”), and any applicable national implementing laws, as amended from time to time.
Personal information does not include aggregated or deidentified information that is maintained in a form that is not reasonably capable of being associated with or linked to an individual and does not apply to other information that is excluded from privacy protections under applicable law. Netskope may collect and use any such aggregated or deidentified information and metrics for its business purposes. Use of aggregated or deidentified information is intended to maintain the anonymity or inability to identify an individual where there are no further attempts to reidentify an individual.
This Privacy Policy applies to personal information collected and/or used by us while acting in the capacity of a “data controller,” as that term is defined in the GDPR.
This Privacy Policy does not apply to the extent that we process personal information in the role of a “data processor” (as defined by GDPR; or a comparable role such as a “service provider” in certain jurisdictions) on behalf of Netskope subscription service customers (“Customers”) through Netskope’s Cloud Security Platform (the “Platform”). When Netskope processes data on behalf of Customers through the Platform, which our Customers (and/or their affiliates) direct network traffic and communications, Customers provide information to the Platform (“Customer Information”) and provide Netskope processing instructions.
Use of Customer Information is governed by contract agreements between Netskope and the Customer. For further information regarding Customer Information or other situations where a Customer is the data controller, please reach out to the respective Customer directly if you wish to obtain detailed privacy information or to exercise any rights you may have under applicable data protection laws.
This Privacy Policy does address our privacy practices concerning Netskope employees, and other personnel. Where applicable for human resources data, in the context of employment relationship, and employee data that Netskope processes in its role as an employer, processing is in accordance with Netskope’s employee policies and applicable employment terms.
The term “partner” is used in these Terms in the popular sense as referring to a person or entity that has entered into a collaborative relationship with Netskope and does not imply the existence of a legal partnership.