Privacy Commitment - Brazil

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At Netskope, safeguarding your personal information and ensuring compliance with data protection laws are our top priorities. Below, we explain our approach to data protection, your rights as an individual, and our responsibilities as a business.

Our Legal Framework

Lei Geral de Proteção de Dados (LGPD)

Supervisory Authority Our Commitment to Data Protection Your Rights Under the LGPD Our Responsibilities Our Compliance Measures

Our Legal Framework

We comply with Brazil’s Lei Geral de Proteção de Dados (LGPD) to ensure personal data is handled securely and in line with legal requirements.

Lei Geral de Proteção de Dados (LGPD)

The LGPD (Law No. 13,709/2018) is Brazil’s comprehensive data protection law, inspired by international frameworks like the GDPR. It regulates how organizations collect, use, share, and process personal data, ensuring transparency and respect for individual privacy rights. Non-compliance with the LGPD can result in significant penalties, including fines of up to 2% of annual revenue, capped at BRL $50 million per violation.

By adhering to the LGPD, we ensure the protection of personal data and comply with both legal and ethical standards, building trust with our stakeholders.

Supervisory Authority

Brazil’s data protection authority is the Autoridade Nacional de Proteção de Dados (ANPD). The ANPD provides oversight, guidance, and support for both individuals and organizations. You can find more information at ANPD’s official website.

Our Commitment to Data Protection

Netskope’s compliance framework covers all personal data we process in connection with our services, whether it relates to customers, employees, or third parties.

Key Definitions

Personal Data: Any information regarding an identified or identifiable natural person.
Sensitive Personal Data: Personal data concerning racial or ethnic origin, religious belief, political opinion, trade union or religious, philosophical or political organization membership, data concerning health or sex life, genetic or biometric data, when related to a natural person.
Processing: Any operation carried out with personal data, such as collection, production, receipt, classification, use, access, reproduction, transmission, distribution, processing, filing, storage, deletion, evaluation or control of the information, modification, communication, transfer, dissemination or extraction.

Your Rights Under the LGPD

Under Brazil’s LGPD, individuals have several rights regarding their personal data, including:

Right to Information: Be informed about the entities with which your data has been shared.
Right to Confirmation: Confirm whether your personal data is being processed.
Right to Access: Request access to the personal data we hold about you.
Right to Correction: Request corrections to any inaccurate or incomplete information.
Right to Deletion: Request the deletion of your personal data, especially when it is no longer necessary for the stated purpose.
Right to Portability: Receive your personal data in a structured, commonly used format, enabling its transfer to another service provider.
Right to Withdraw Consent: Withdraw previously given consent for data processing activities.

To exercise these rights, please visit our Data Subject Rights Section.

Our Responsibilities

As a data processor, Netskope processes personal data on behalf of our clients and in accordance with their instructions. Our key responsibilities as a processor include:

We process personal data on behalf of our clients under clear contractual agreements, ensuring that all processing is conducted lawfully, fairly, and transparently.
We implement robust technical and organizational measures to safeguard personal data against unauthorized access, alteration, or loss.
We assist our clients in meeting their compliance obligations, including responding to data subject requests and ensuring timely reporting of any data breaches.

As a data controller, Netskope is responsible for processing personal data related to our employees. In this capacity, we ensure that:

We collect and process employee data solely for legitimate purposes, such as recruitment, payroll, and compliance with employment laws.
We provide transparency by informing employees about how their data is used and ensuring their rights to access, correction, and deletion.
Appropriate measures are in place to protect employee data from unauthorized access or loss.
We continually train our staff and review internal policies to ensure compliance with the LGPD and promote a culture of data protection.
Any data breaches are addressed promptly and effectively, with required notifications to the ANPD and affected individuals when applicable.

Our Compliance Measures

We maintain strict data protection practices, including:

Data Protection Policies: Establishing clear and comprehensive guidelines.
Employee Training: Regularly educating staff on data protection responsibilities.
Data Audits: Conducting periodic reviews of our processing activities.
Security Measures: Utilizing encryption, secure storage, and strict access controls.
Third-Party Assurance: Ensuring our partners and vendors meet our high standards.
Breach Management: Implementing a robust response plan to handle any incidents.
Brazil-based data centers: Ensuring customer data is processed within the bounds of Brazil.

This page provides a high-level overview of our data protection practices under Brazilian law. We’re committed to protecting your data and ensuring transparency every step of the way. If you have questions or concerns about how we handle your data, please contact our Data Protection Officer (DPO) at [email protected]. For more detailed information, please refer to our Privacy Policy or reach out to us directly.

Brazil Privacy Commitment

Our Legal Framework

Lei Geral de Proteção de Dados (LGPD)

Supervisory Authority

Our Commitment to Data Protection

Your Rights Under the LGPD

Our Responsibilities

Our Compliance Measures