Quantify the value of Netskope One SSE – Get the 2024 Forrester Total Economic Impact™ study

close
close
  • Why Netskope chevron

    Changing the way networking and security work together.

  • Our Customers chevron

    Netskope serves more than 3,400 customers worldwide including more than 30 of the Fortune 100

  • Our Partners chevron

    We partner with security leaders to help you secure your journey to the cloud.

A Leader in SSE. Now a Leader in Single-Vendor SASE.

Learn why Netskope debuted as a leader in the 2024 Gartner® Magic Quadrant™️ for Single-Vendor Secure Access Service Edge

Get the report
Customer Visionary Spotlights

Read how innovative customers are successfully navigating today’s changing networking & security landscape through the Netskope One platform.

Get the eBook
Customer Visionary Spotlights
Netskope’s partner-centric go-to-market strategy enables our partners to maximize their growth and profitability while transforming enterprise security.

Learn about Netskope Partners
Group of diverse young professionals smiling
Your Network of Tomorrow

Plan your path toward a faster, more secure, and more resilient network designed for the applications and users that you support.

Get the white paper
Your Network of Tomorrow
Netskope Cloud Exchange

The Netskope Cloud Exchange (CE) provides customers with powerful integration tools to leverage investments across their security posture.

Learn about Cloud Exchange
Aerial view of a city
  • Security Service Edge chevron

    Protect against advanced and cloud-enabled threats and safeguard data across all vectors.

  • SD-WAN chevron

    Confidently provide secure, high-performance access to every remote user, device, site, and cloud.

  • Secure Access Service Edge chevron

    Netskope One SASE provides a cloud-native, fully-converged and single-vendor SASE solution.

The platform of the future is Netskope

Security Service Edge (SSE), Cloud Access Security Broker (CASB), Cloud Firewall, Next Generation Secure Web Gateway (SWG), and Private Access for ZTNA built natively into a single solution to help every business on its journey to Secure Access Service Edge (SASE) architecture.

Go to Products Overview
Netskope video
Next Gen SASE Branch is hybrid — connected, secured, and automated

Netskope Next Gen SASE Branch converges Context-Aware SASE Fabric, Zero-Trust Hybrid Security, and SkopeAI-powered Cloud Orchestrator into a unified cloud offering, ushering in a fully modernized branch experience for the borderless enterprise.

Learn about Next Gen SASE Branch
People at the open space office
SASE Architecture For Dummies

Get your complimentary copy of the only guide to SASE design you’ll ever need.

Get the eBook
SASE Architecture For Dummies eBook
Make the move to market-leading cloud security services with minimal latency and high reliability.

Learn about NewEdge
Lighted highway through mountainside switchbacks
Safely enable the use of generative AI applications with application access control, real-time user coaching, and best-in-class data protection.

Learn how we secure generative AI use
Safely Enable ChatGPT and Generative AI
Zero trust solutions for SSE and SASE deployments

Learn about Zero Trust
Boat driving through open sea
Netskope achieves FedRAMP High Authorization

Choose Netskope GovCloud to accelerate your agency’s transformation.

Learn about Netskope GovCloud
Netskope GovCloud
  • Resources chevron

    Learn more about how Netskope can help you secure your journey to the cloud.

  • Blog chevron

    Learn how Netskope enables security and networking transformation through secure access service edge (SASE)

  • Events and Workshops chevron

    Stay ahead of the latest security trends and connect with your peers.

  • Security Defined chevron

    Everything you need to know in our cybersecurity encyclopedia.

Security Visionaries Podcast

2025 Predictions
In this episode of Security Visionaries, we're joined by Kiersten Todt, President at Wondros and former Chief of Staff for the Cybersecurity and Infrastructure Security Agency (CISA) to discuss predictions for 2025 and beyond.

Play the podcast Browse all podcasts
2025 Predictions
Latest Blogs

Read how Netskope can enable the Zero Trust and SASE journey through secure access service edge (SASE) capabilities.

Read the blog
Sunrise and cloudy sky
SASE Week 2024 On-Demand

Learn how to navigate the latest advancements in SASE and zero trust and explore how these frameworks are adapting to address cybersecurity and infrastructure challenges

Explore sessions
SASE Week 2024
What is SASE?

Learn about the future convergence of networking and security tools in today’s cloud dominant business model.

Learn about SASE
  • Company chevron

    We help you stay ahead of cloud, data, and network security challenges.

  • Careers chevron

    Join Netskope's 3,000+ amazing team members building the industry’s leading cloud-native security platform.

  • Customer Solutions chevron

    We are here for you and with you every step of the way, ensuring your success with Netskope.

  • Training and Accreditations chevron

    Netskope training will help you become a cloud security expert.

Supporting sustainability through data security

Netskope is proud to participate in Vision 2045: an initiative aimed to raise awareness on private industry’s role in sustainability.

Find out more
Supporting Sustainability Through Data Security
Help shape the future of cloud security

At Netskope, founders and leaders work shoulder-to-shoulder with their colleagues, even the most renowned experts check their egos at the door, and the best ideas win.

Join the team
Careers at Netskope
Netskope dedicated service and support professionals will ensure you successful deploy and experience the full value of our platform.

Go to Customer Solutions
Netskope Professional Services
Secure your digital transformation journey and make the most of your cloud, web, and private applications with Netskope training.

Learn about Training and Certifications
Group of young professionals working

ChatGPT: Dispelling FUD, Driving Awareness About Real Threats

Jan 20 2023

Summary

ChatGPT is an artificial intelligence chatbot created by OpenAI, reaching 1 million users at the end of 2022. It is able to generate fluent responses given specific inputs. It is a variant of the GPT (Generative Pre-trained Transformer) model and, according to OpenAI, it was trained by mixing Reinforcement Learning from Human Feedback (RLHF) and InstructGPT datasets. Due to its flexibility and ability to mimic human behavior, ChatGPT has raised concerns in several areas, including cybersecurity.

Its popularity has grown specially because it provides fluent responses to questions about virtually any subject, including history, math, literature, and technology.

Asking ChatGPT what is its purpose.

The chatbot is also a great tool for developers, able to create, review, improve, and explain code in multiple languages, such as C++, Java, Python, Go, and Rust. It also provides an API that can be used by plugins in different platforms such as Slack, Microsoft Teams, and IDEs like VS Code.

And what happens if someone asks ChatGPT to create malware or ransomware? No need to panic right now, as ChatGPT will not create novel, functional malware automatically. But it can still be abused by attackers to improve social engineering skills or to understand and build common malware components.

For social engineering, it can generate novel, fluent bait messages. For malware, it can serve as an interactive interface into the many malware tutorials and examples that already exist on the internet, but it still requires a certain knowledge from the person to use this tool to create a functional malware.

There is also good news for cybersecurity defenders. ChatGPT has also been trained on examples of common code vulnerabilities and can pick them out when you share the source code with ChatGPT. So, like many inventions, ChatGPT can be used for both good and evil. Here’s a closer look at how:

Malware Development

Can ChatGPT automatically create novel, functional malware? The short answer is no, but, the tool can be used by attackers to aid in the malware development process, especially by those without experience.

The first use case is to use it to learn and get code examples about malicious techniques. For example, we asked ChatGPT to explain details about a common process injection technique named Process Hollowing.

ChatGPT explaining what Process Hollowing is.

The answer was quite precise and included an example in C++, which could be easily modified to embed this functionality to a malware.

We asked more questions about specific techniques that could be incorporated into malware, such as downloading and executing files from remote URLs or how to encrypt a file using AES on Windows, and the chatbot was able to generate and explain all of them.

ChatGPT showing a C++ code that encrypts a file using AES

However, during our tests, we found that ChatGPT generated incomplete codes for questions that add a certain level of complexity. For example, the AI wasn’t able to provide us with the entire code for a program that searches for files on Windows and encrypts them using a combination of symmetric and asymmetric encryption, which is a behavior that could be used to create ransomware.

Incomplete code generated by ChatGPT.

The AI is also able to identify malicious intent depending on how the question is asked. For example, we failed in obtaining a single code that downloads a base64 encoded executable and executes it using process hollowing.

ChatGPT telling us that it cannot create the code we asked for.

But although the code wasn’t generated in a single answer, nothing stops the attacker from splitting the question by:

  1. Asking for a code example on how to download base64 encoded files;
  2. Asking for an example of Process Hollowing technique;
  3. Combine both answers to perform process injection with the downloaded file.
Code created by ChatGPT that downloads a base64 encoded file from an external URL.

Therefore, ChatGPT won’t create a novel or a complete malware for someone, but it can indeed be used as a resource to study and create snippets of code that when combined could be used to create a functional malware.

Social Engineering

Attackers can use ChatGPT to improve their social engineering skills. It can help to write specific texts that would be used on phishing emails, redirecting victims to malicious websites or luring them into downloading attached malware. 

For example, we asked ChatGPT to write an email that makes it look like the person just won $100,000 in a lottery named “BigMoney.” We specifically asked ChatGPT to randomly generate the ticket number and to convince the person to open a link that will supposedly claim the prize.

The text generated by the AI could be easily employed in phishing emails to redirect people to a website that attempts to steal sensitive information, such as email accounts and passwords.

Email generated by ChatGPT that tells a person won in the lottery.

Another example is spear phishing. With previous knowledge about the target, an attacker can provide details about the victim to ChatGPT and ask help to generate a text that convinces the person to open an attached file.

To exemplify this, we asked ChatGPT to generate an email from a person named Ruth to another person named Glenn, asking help on a fictional project. The project details would be attached in the email, which could be a weaponized file created by the attacker.

Email generated by ChatGPT that could be used in spear phishing attacks.

Attackers could also abuse ChatGPT to create fake news, luring victims to a website that steals sensitive data, such as email or bank accounts. As an example, we asked the AI to generate an email that contains fake news about the California government providing $5,000 to COVID-19 victims.

Text generated by ChatGPT that contains fake news to support a phishing email.

These examples demonstrate that ChatGPT has the potential to significantly decrease the barrier of entry for cybercriminals in building their social engineering attacks.

Benefits for Cybersecurity

ChatGPT is not only useful for attackers, but it can also be a valuable tool for defenders, who can use the tool to spot vulnerabilities in code or assess security posture to improve defenses overall.

For example, we shared a piece of Python code with ChatGPT that contains a SQL injection vulnerability, and the AI was able to spot the problem, explain why it happens, and also provided suggestions to fix the code.

ChatGPT spotting an SQL injection vulnerability.

However, by sharing pieces of code with ChatGPT, users could very easily and unintentionally leak personal or corporate information, which could eventually harm organizations. This is even something that is advised by the platform once an account is created. We do not recommend submitting any confidential code to ChatGPT for analysis.

ChatGPT advises to not share sensitive information in the conversations.

Conclusions

The availability of an AI tool able to mimic human behavior and provide coding knowledge increases cybersecurity risks for organizations, as it can be used by attackers to enhance social engineering attacks and create components to aid malware development. 

It is common for novices to create new malware by copying existing code instead of writing it from scratch, which at this point is likely a faster path than circumventing ChatGPT’s security measures and having to grab pieces of code that need to be adjusted and combined to create functional malware.

However, new attack vectors and malware families that we may see developed with ChatGPT’s help, or any upcoming AI, can largely be addressed by maintaining an effective security posture. This includes keeping software patched and up-to-date, maintaining effective data protection policies and technologies, and equipping the organization’s most valuable assets with additional security software such as an EDR (endpoint detection and response) and a secure web gateway solution. 

For social engineering attacks that may emerge with the AI’s help, it’s important for organizations to rebuild the ‘human firewall’, training employees and customers to spot the small clues, such as misplaced details in phishing emails, and to always verify the identity of the person they are talking to.

As we demonstrated, ChatGPT is not only a tool that can be used by attackers, but it can also be used in favor of developers and security professionals to spot code vulnerabilities and assess security posture. Also, having a better understanding of how attackers could potentially abuse this tool can help security teams to be better protected. Last but not least, the chatbot is still under development, so we should expect more robust security measures from OpenAI to prevent abuse of the tool.

author image
Gustavo Palazolo
Gustavo Palazolo is an expert in malware analysis, reverse engineering and security research, working many years in projects related to electronic fraud protection.
Gustavo Palazolo is an expert in malware analysis, reverse engineering and security research, working many years in projects related to electronic fraud protection.

Stay informed!

Subscribe for the latest from the Netskope Blog